Courier Partners: Sameday Courier & FAN Courier

The kikocosmetics.ro online store delivers products across Romania. Orders are processed and dispatched on business days (Monday–Friday).

• Bucharest & Ilfov: 1–2 business days
  
• Rest of the country: 2–5 business days
  

Note:
Timeframes are calculated from the moment of order confirmation. Delays
may occur during extreme weather events, general strikes, or other
force majeure circumstances.

Partners: Sameday Easybox & FAN Courier FANbox

Collect
your order at your own pace from one of the thousands of locker
stations across Romania. Select your preferred station at checkout.

Sameday Easybox

• Pickup Windows:
  
  Delivered Mon–Thu & Sun: 36 hours to collect.
  
  Delivered Friday: 72 hours to collect.
  
  Delivered Saturday: 48 hours to collect.
  
• Extensions: You can extend the pickup time up to 7 days via the Sameday app (available when less than 12h remain).
  
• Access: 24/7
  

FAN Courier FANbox

• Pickup Window: 48 hours from delivery.
  
• Access: 24/7
  
• Returns: Please note that returns cannot be processed at FANbox stations.
  

Uncollected parcels are returned to our warehouse, and online payments are refunded automatically.